Shipping And Delivery Policy

At Mythic Swords, our goal is to ensure that your order arrives correctly, securely, and on the promised deadline. This distinct Shipping and Delivery Policy details how we process, ship, and deliver transactions completed on mythicswords.com. By placing an order, you automatically accept the following provisions.

Order Processing

Processing Time: All purchases are fulfilled within 1–2 business days (Monday to Saturday, 9:00 AM – 5:00 PM, GMT-5).
Order Confirmation: Immediately upon placing your order, you will receive an electronic confirmation.
Tracking Information: An email with your tracking number will be dispatched as soon as your order leaves our facility.
Holidays: Orders submitted on Sundays or recognized public holidays will be handled on the subsequent business day.

Delivery Timeframes

United States: The majority of domestic orders are delivered within 3–7 business days following dispatch.
International Orders: Most overseas shipments arrive within 7–14 business days, subject to customs processing in the destination country.
Remote Areas: Delivery times to isolated regions or locations with limited access may be extended.

Note: Delays induced by customs examination are beyond our jurisdiction and cannot be predicted or expedited.

Shipping Costs

Shipping expenses are computed during the checkout procedure, reflecting order weight, dimensions, and delivery destination.
If your purchase is eligible for complimentary shipping, this will be clearly stated in the checkout summary.
There are no supplementary fees or administrative surcharges.

Shipping Carriers

Orders are dispatched via reputable carriers including UPS, FedEx, DHL, and USPS. Selection is determined by delivery speed, reliability history, and the destination address.

International Shipping

Orders are fulfilled for most destinations globally.
Customs duties, taxes, and clearance are the customer’s obligation.
Occasional clearance may prolong transit, and we are not accountable for such delays.
Orders containing restricted items (e.g., swords or knives) may be canceled, with full refund issued.

Failed or Returned Deliveries

Returned shipments due to:

An erroneous address
Refusal at delivery point
Excess delivery attemp

We will reach out to coordinate reshipment. The customer will bear associated shipping charges.

Lost or Damaged Packages

For lost or visibly damaged orders:

Email contact@mythicswords.com, within seven days of delivery.
Include the order reference and high-quality images (if damaged).
We will either dispatch a replacement or process a full refund, contingent upon review.

Restrictions

The importation of edged collectables comprising swords, knives, and axes may be precluded or constrained by certain jurisdictions. Should it be determined that delivery cannot be executed to your specified location, notification will be provided, and a complete refund will be processed without delay.